Built for service businesses

Everything you need to turn
website visitors into customers

FusionChatalyst is a complete AI chatbot platform: smart conversations, automatic lead capture, appointment booking, human escalation, a full customer portal, and analytics — all in one system. Set it up in minutes, run it on autopilot.

7-day free trial — no credit card required

AI Conversations

Your bot talks — so you don't have to

Your chatbot handles the questions your visitors ask every day: pricing, services, scheduling, hours, and service area. It uses your actual business information to respond accurately — instantly, 24/7, in a tone that feels natural and on-brand.

  • Answers questions about your services, hours, and pricing without you lifting a finger
  • Responds in seconds — never makes visitors wait or bounce
  • Remembers the context of the whole conversation, not just the last message
  • Choose a friendly, professional, or direct tone to match your business

Acme Roofing Chat

Hi! I'm Ryan. Need a roof inspection or estimate?
Yes, I need a quote
Happy to help! Can I get your name and best phone number?
Mike Johnson, 555-0123
Got it, Mike! I'll have someone reach out to schedule your free estimate.
Lead Capture

Turns every chat into a qualified lead

When a visitor shows interest, your bot naturally asks for their name, phone number, and email. No forms, no friction — just a conversation that ends with you having what you need to follow up. Every lead is logged, timestamped, and ready to act on.

  • Collects name, phone, email, and address in natural conversation
  • Every lead stored in your dashboard with full contact details
  • Instant email notification the moment a new lead is captured
  • Works even when you're on the job — leads pile up overnight
Recent Leads
3 new

Mike Johnson

555-0123 · 2m ago

New

Sarah Chen

555-4567 · 1h ago

Contacted

Tom Rivera

555-8901 · 3h ago

New

42 leads captured this month

Website Knowledge Import

Your bot learns from your website automatically

Just enter your website URL and your bot reads your pages — services, about, hours, areas served, FAQs — and imports that knowledge automatically. No manual data entry, no copy-pasting. You can also add extra text, Q&A pairs, and custom FAQs to give your bot even more to work with.

  • Enter a URL and your bot scans the page and extracts key business info
  • Add custom text blocks for services, pricing, warranties, and more
  • Create Q&A pairs to teach your bot exactly how to answer specific questions
  • Enable weekly auto-refresh so your bot stays current as your site changes
Website Knowledge Import
https://yourbusiness.com
Services pageImported ✓
About pageImported ✓
Contact & HoursImported ✓
Service areaImported ✓

Your bot automatically learns from your website — no manual setup

Google Calendar Scheduling
Appointment Booking

Book appointments inside the chat

Connect your Google Calendar and let visitors schedule directly from the widget. They see your real availability, pick a slot, and get an instant confirmation — no phone tag, no back-and-forth emails.

  • Live availability pulled directly from your Google Calendar
  • Visitor picks a time slot without leaving the chat widget
  • Automatic confirmation email sent to both you and the visitor
  • Works for free estimates, consultations, inspections, and service calls

Acme Roofing Chat

I can book a free estimate! Pick a time:
Mon 9am
Mon 2pm
Tue 10am
Tue 3pm
Monday 9am!
Done! Confirmation email sent.
3-Layer Knowledge System

Trained on your industry — and your business

Your bot is trained on three layers of knowledge that stack intelligently. The first layer covers industry-wide standards and best practices for your trade. The second layer is your specific business info. The third layer is your custom Q&A and FAQs. Together, they give your bot accurate, business-specific answers to almost any question.

  • Layer 1: Industry knowledge (codes, standards, general best practices for your trade)
  • Layer 2: Your business info (services, hours, service area, pricing) — imported from your website
  • Layer 3: Custom Q&A pairs and FAQs you write yourself
  • All three layers combined for the most accurate, specific answers possible

Layer 1Industry Knowledge

  • Industry standards & codes
  • General best practices
  • Common FAQs for your trade

Layer 2Your Business Info

  • Services & pricing
  • Hours & service area
  • Imported from your website

Layer 3Custom Q&A Pairs

  • Your own FAQs
  • Warranty info
  • Promotions & special offers
Website Embed

One line of code. Any website.

Getting your bot live on your website takes about 30 seconds. Paste one script tag into your site's HTML — it works on WordPress, Squarespace, Webflow, Wix, or any custom HTML page. No plugins, no developer required.

  • Single script tag — no plugins, no frameworks, no developer needed
  • Works on WordPress, Squarespace, Webflow, Wix, and custom HTML
  • Customizable widget position and appearance to match your site
  • Optional domain restriction — only loads on your approved sites
Embed Code
<script
src="…/widget.js"
data-bot-id="abc123"
></script>

WordPress

Squarespace

Webflow

Works on any website with one line of code

Analytics & Dashboard

See exactly what's happening across every bot

Your customer portal gives you a full picture of every conversation, lead, and escalation across all your bots. Filter by date, by bot, or by status. See the big picture or drill into every individual chat. Your data is always there, organized, and searchable.

  • Live counts for total conversations, leads captured, and escalations
  • Per-bot performance breakdown — see which bots are pulling the most leads
  • 30-day trend charts so you can spot patterns over time
  • Full conversation transcript for every single chat session
  • Lead status tracking — from new capture to contacted to closed

1,247

Conversations

183

Leads Captured

24

Escalations

< 2s

Avg. Response

30-Day Trend

Human Escalation & Handoff

Hand off to your team exactly when it counts

When a visitor needs a real person — for urgent repairs, complex questions, or high-value jobs — your bot detects the signal and immediately alerts your team. You get an email with the visitor's contact info and the full conversation so you can call back informed.

  • Automatic detection when a visitor requests or needs a human agent
  • Instant email alert sent to your team's notification address
  • Full conversation transcript included so you know the full context
  • Mark escalations as handled from your portal dashboard
Escalation Alertjust now

Customer requested a real person

"I need to speak with someone about emergency repairs tonight."

Visitor: Tom Rivera

Phone: 555-8901

Bot: Acme Assistant

Call Now
Mark Handled
Email Notifications

Alerts delivered to your inbox the moment they happen

Every new lead and every escalation triggers an instant email notification to your team. The email includes the visitor's contact information, the reason they reached out, and the full conversation — so you can respond with context, not cold.

  • Instant email the moment a new lead is captured — name, phone, email included
  • Escalation emails with full conversation transcript and urgency context
  • Configure your notification email from your portal settings
  • Never check the dashboard to stay on top of new leads
Your Inbox

New Lead — Mike Johnson

2m ago

Captured via Roofer Ryan · 555-0123 · needs a roof quote

Escalation — Tom Rivera

1h ago

Requesting emergency repair — wants to speak with a person

New Lead — Sarah Chen

3h ago

Captured via Roofer Ryan · sarah@email.com · interested in siding

Customer Portal

Your command center — accessible from anywhere

Every customer gets their own secure portal where they can view leads, manage their bots, read conversations, check analytics, and update their account. It's the hub where everything comes together — designed to be simple enough that anyone on your team can use it.

  • View all leads with contact details, conversation link, and lead status
  • Manage bot settings — name, tone, knowledge, and model selection
  • Read every conversation your bot has had, in full
  • See analytics for each bot — leads, conversations, escalations over time
  • Manage billing, plan upgrades, and extra bot add-ons
My Portal
Dashboard
Leads
Bots
Billing

47

Leads

183

Chats

9

Escalations

Roofer Ryan

23 leads this month

Active
Team Members

Bring your whole team into the portal

The account owner can invite team members — office staff, managers, or sales reps — so they can log into the portal and view leads, conversations, and escalations. No more forwarding emails or screenshotting dashboards. Everyone sees the same live data.

  • Invite team members by name and email from the Team settings page
  • Members sign in at the portal login with their email address
  • Members can view leads, conversations, and escalations
  • Basic plan includes 2 team members, Pro includes 5
  • Owner retains full control — only they can change billing and bot settings
Team Members
3 members

Jane Smith

jane@roofingco.com

Owner

Mike Torres

mike@roofingco.com

Member

Lisa Park

lisa@roofingco.com

Member

Members can view leads and conversations

Plus everything else you need

Details that make a real difference day-to-day.

Custom Bot Name & Branding

Give your bot a name, customize its colors, and write the exact welcome message your visitors see.

Tone & Personality Control

Set whether your bot speaks in a friendly, professional, or direct tone — you choose what fits your brand.

Weekly Knowledge Auto-Refresh

Enable auto-refresh on any URL source and your bot re-scans your website weekly to stay up to date.

Choose Your AI Model

Select GPT-4o Mini for fast, cost-efficient replies, or GPT-4o for higher-quality, more nuanced responses per bot.

Text & Q&A Knowledge

Paste in FAQs, price lists, warranty info, or any custom text to teach your bot exactly what to say.

Domain Restriction

Lock your chat widget so it only loads on your approved domains — keeping it off unauthorized sites.

Multi-Bot Management

Manage separate bots for different locations, services, or brands — all from one account dashboard.

Webhooks & Zapier Integration

Automatically push new leads and escalations to your CRM, Zapier, HubSpot, or any custom endpoint in real time.

Full Conversation Transcripts

Read the complete text of every chat session from start to finish — nothing is hidden or summarized.

Instant URL Scanner

Point the bot at any URL and it reads the page content automatically — no copy-pasting required.

24/7 Availability

Your bot never sleeps, takes a day off, or misses a message. It answers questions around the clock.

Configurable Rate Limiting

Protect your bot from spam and abuse with per-visitor message limits you control from your settings.

All features. No technical headaches.

Every plan includes the full feature set — unlimited conversations, unlimited leads, and your complete customer portal. Basic starts at $29/mo with 1 bot. Pro gets you 5 bots for $49.99/mo. Need more bots? Add extra slots for just $9.99/month each.

7-day free trial · No credit card · Cancel anytime